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Information Technology Outsourcing
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  Information Technology Outsourcing  AICPA  – American Institute of Certified Public Accountants  www.aicpa.org CIS  – Center for Internet Security  www.cisecurity.org ISSA  – Information Systems Security Association  www.issa.org NACD  – National Association of Corporate Directors  www.nacd.org CMU/SEI  – Carnegie-Mellon University Software Engineering Institute  www.cmu.edu SANS Institute  www.sans.org ITPI  – IT Process Institute  www.itpi.org GTAG – Partners  Global Technology Audit Guide (GTAG) 7:Information Technology Outsourcing   Authors Mayurakshi RayParthasarathy Ramaswamy  Advisor  Jaideep Ganguli March 2007Copyright © 2007 by The Institute of Internal Auditors (IIA), 247 Maitland Ave., Altamonte Springs, Fla. 32701-4201. All rights reserved. Printed in the United States of America. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form by any means — electronic, mechanical, photocopying, recording, or otherwise — without prior written permission from the publisher.The IIA publishes this document for informational and educational purposes. This document is intended to provide information, but is not a substitute for legal or accounting advice. The IIA does not provide such advice and makes no warranty as to any legal or accounting results through its publication of this document. When legal or accounting issues arise, professional assistance should be sought and retained.   1. Summary for the Chief Audit Executive (CAE) ................................................................................................................1 2. Introduction ........................................................................................................................................................................2 3. Types of IT Outsourcing .....................................................................................................................................................4 4. Key Outsourcing Control Considerations – Client Operations .........................................................................................8 5. Key Outsourcing Control Considerations – Service Provider Operations .......................................................................15 6. IT Outsourcing – A Few Applicable Control Frameworks and Guidelines .....................................................................20 Compliance Standards ......................................................................................................................................................20 Other Available Frameworks and Guidelines ...................................................................................................................20 7. Recent Trends and the Future of Outsourcing .................................................................................................................24 8. Glossary of Terms ..............................................................................................................................................................25 9. Authors ..............................................................................................................................................................................2710. Contributors and Reviewers ..............................................................................................................................................2811. GTAG 8 Preview ..............................................................................................................................................................2912. Sponsor Bio .......................................................................................................................................................................30 GTAG – Table of Contents
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