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1. Sushil Shrigopal Jalan Mobile: 91-9223397091 Email: sushiljalan2001@gmail.com Objective Seeking challenging assignment in Software Quality Assurance space Synopsis ❒…
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  • 1. Sushil Shrigopal Jalan Mobile: 91-9223397091 Email: sushiljalan2001@gmail.com Objective Seeking challenging assignment in Software Quality Assurance space Synopsis ❒ With Tata Consultancy Services Ltd for the past 12 Years 2 Months ❒ Working as Test Manager for leading MNC in Manufacturing Domain ❒ Domain knowledge and Experience in US Mortgage and Retail Banking LOB’s ❒ Experience in Functional Testing of Web based, Windows based, Citrix hosted applications & Database Testing for the Database Migration projects involving Microsoft SQL Server, Oracle DB, Flat Files ❒ Experience in Test Automation using HP QTP (Web Applications, Windows Applications, Mainframe Application) and Excel Macros ❒ Good working knowledge and Expertise in Test Management Tools (TCS MasterCraft Test Manager and HP ALM), Test Automation Tool (HP QTP 11) and Database Query Tools (Microsoft SQL Server and Oracle SQL) ❒ Worked on Proposals for RFP responses ❒ ODC Management experience for 2 Years at Offshore ❒ Experienced in defining Testing Strategy, Testing Methodologies, Designing Test Plans and Test Cases,Verifying & Validating applications and Documentation based standards for Software Testing ❒ Received Customer & TCS Management Appreciation for Value Savings provided with Efforts automation using Excel Macros Certifications / Assessments Year Title Location Arranged By 2015 DEG-ECoE: Software Estimation Certification Mumbai TCSL 2015 Security Testing Basics ( TCS Internal Curriculum ) Mumbai TCSL 2015 Test Automation Tools - Intermediate Assessment ( TCS Internal Curriculum ) Mumbai TCSL 2015 Test Automation Tools - Basics ( TCS Internal Curriculum ) Mumbai TCSL 2015 Testing Concepts Assessment - E2 ( TCS Internal Curriculum ) Mumbai TCSL 2015 Certificate in US Mortgages Advanced Mumbai TCSL 2012 ISTQB Software Tester Certifications: Certified Tester - Foundation Level Mumbai Indian Testing Board 2010 US Mortgage & Credit reporting Ohio TCSL Domain Academy 2008 US Banking competency Mumbai TCSL Domain Academy
  • 2. Education Bachelor of Engineering in Electronics & Telecommunication, University of Mumbai, Mumbai, India, 2002. Experience Summary I have been mainly involved with Projects in Financial Services such as Mortgage Lending Services and Retail Banking. My main area of experience has been project delivery of various sizes both at Client location and Off Site location as well. I have been currently working as Offshore QA Test Manager for Modernization & Support projects for leading U.S Financial Services Group. Areas/Applications  BANKING – RETAIL & WHOLESALE Mortgage Lending Services Loan Origination Loan Processing Loan Underwriting Loan Closing Post Closing & Loan Servicing Retail Banking Deposit Accounts Credit card Accounts Investment & Wealth Management Accounts Loan Accounts  Manufacturing Data Center Migration ERP Applications Non ERP Applications Computers Worked on Computer System Programming Languages Special Software Windows XP Professional, Windows 7 TSL (HP QTP 11) HP ALM 11, TCS Mastercraft Test Manager, HP ALM PC,Oracle SQL Developer,MS SQL Server Studio, Oracle Hyperion, HP Diagnostics, HP Sitescope,IBM imPACT, Visi Loan Review, Visi Repurchase, Cogent, MSP (Mortgage Servicing Platform), DiffPDF, MS VSTS Load Testing tool IBM AS400 RPG, CL, CL/ILE, RPG/ILE DB2, TMO IBM Mainframe S390 COBOL, JCL, SQL DB2, CICS
  • 3. Career Profile Since 2003 till date Tata Consultancy Services Limited ____________________________________________________________________ Title Data Center Migration and Consolidation Period Since September 2015 Client Name A leading Manufacturing MNC Position Responsibilities QA Test Manager ● Test management, Testing SPOC for Program Delivery ● Effort Estimation & Work allocation ● Preparation of Test plan/Schedule ● Managing Testing efforts and activities during Test plan & execution ● Defect reporting, Defect discussion, Causal Analysis ● Tracking & Governance for QA activities ● Tracking and Mitigating the Risks ● Periodic Status reporting ● Leave Planning for Team ● Interacting with Client Management team - for scope changes, schedule changes ● Infrastructure Testing, Application Testing Project The Program is the strategic initiative by Client aiming to consolidate applications and infrastructure hosting services into three Data Center locations, in Europe, North America and the Asia Pacific, as well as increase the utilization of Cloud services. In order to realize this data center strategy a large number of applications migrations needs to be undertaken. There are 3500+ Servers and 1000+ Applications which are part of the DCM program. It comprises of Migration of Operating System Instances (Osi) for ERP (UNIX) Servers, non ERP (X86) Servers, Upgrade (OSi) for Non ERP (X86) Servers - Windows 2003 to Windows 2012R2 and Migrate, AIX Application Server Consolidation (OSi), Upgrade of AIX legacy version to AIX 6.1 SP1 (OSi) The project team consists of 70 team members. Operating System Windows 7 Professional
  • 4. Special Software TCS Mastercraft Test Manager, TCS Mastercraft Application Portfolio Manager, VMWare Center, IBM TSM, TCS Service Acquisition Manager Project Locations Bangalore, India; Mumbai, India; Pune, India & Chennai, India Work Location: Mumbai, India (Since September 2015) ____________________________________________________________________ Title Legacy Modernization & Quality Assurance Support Period September 2012 – September 2015 Client Name A leading US Financial Services Group Position Responsibilities QA Test Manager ● Resource management & On-boarding, SPOC for offshore team ● Effort Estimation & Work allocation. ● Preparation of Test plan/Schedule ● Managing Testing efforts and activities during Test plan & execution ● Defect reporting, Defect discussion, Causal Analysis ● Tracking & Governance for QA activities ● Tracking and Mitigating the Risks ● Periodic Status reporting & Leave Planning for Team ● Working on Proposals ● Interacting with Client Management team - for resources, scope changes, schedule changes ● Functional Testing, Database Migration Testing, Performance Test Execution ● Test Automation with QTP and Excel Macros Loan Data Setup for MSP (MainframeApplication) Loan Data and User Set up for VisiLoanReview, VisiRepurchase Database File extracts, File Comparison and Summary ● Generation and Execution of Performance Test Scripts using MS VSTS Load Testing tool
  • 5. Project The goal of the Modernization program is to rebuild, purchase and/or enhance solutions for systems that reside on the AS400 and/or receive/send data feeds to the Consolidated Data Store (CDS).The Mortgage systems such as Accounting, Repurchase & Document Tracker have been migrated to newly built in-house/vendor built systems respectively. The goal of the QA Support team has been to provide the support for carrying out the QA activities for the different QA Projects/initiatives. The project team consists of 10 team members. The project is executed from the following locations:- Offshore : Bangalore, India; Mumbai, India & Pune, India Operating System Microsoft Windows XP Professional, Windows 7 Professional Languages HP Quick Test Professional Scripts Special Software HP ALM, HP ALM PC, imPACT Loan Origination System, Cogent, VisiRepurchase, VisiLoanReview, HP Diagnostics, HP Sitescope, Oracle SQL Developer, MS SQL Server Studio, Oracle Hyperion, MSP (Mortgage Servicing Platform), MS VSTS Load Testing tool Project Locations Bangalore, India; Mumbai, India & Pune, India Work Location: Mumbai, India (April 2014 – September 2015) Miamisburg, Ohio (September 2012 – April 2014) Title Genesis Form Migration Period June 2012 – September 2012 Client Name A leading US Financial Services Group Position QA Test Manager Responsibilities ▪ Resource management & On-boarding, SPOC for offshore team ▪ Effort Estimation & Work allocation. ▪ Preparation of Test plan/Schedule ▪ Managing Testing efforts and activities during Test plan & execution ▪ Defect reporting, Defect discussion, Causal Analysis ▪ Tracking & Governance for QA activities
  • 6. ▪ Tracking and Mitigating the Risks ▪ Periodic Status reporting ▪ Leave Planning for Team ▪ Interacting with Client Management team - for resources, scope changes, schedule changes. ▪ Interact with the TCS teams for TCS practice offerings ▪ Functional Testing ▪ Test Automation with QTP Generation for the Bank Accounts Forms Comparison of the Forms between QA and Production using DiffPDF ▪ ODC Management Project The project deals with migration of existing Genesis Forms currently hosted on technology platform “Jet Pro_Adobe Web OutputPak” to “Adobe Livecycle” platform. It also involves converting current business rules (XPR) into Adobe orchestration as part of the scope of the project. The project is logically divided into 5 iterations for conversion of these templates using a Factory Delivery Model. These forms are being generated for the different Banking products and services being offered by A leading US Bank Bank. This includes the banking products such as Deposit accounts, Credit card accounts, loan accounts, and investment and wealth management accounts. It also caters to the banking services such as Online transfers, payment of Bills & Quick Switch, Mobile banking etc. The project team consists of 12 team members. The project is executed from the following locations:- Onsite : Cleveland, USA & Pittsburgh, USA Offshore : Pune, India & Mumbai, India Operating System Microsoft Windows XP Professional Languages HP Quick Test Professional Scripts Special Software HP ALM, HP QTP 11, ADOBE Livecycle, DiffPDF Project Locations Pittsburgh, USA; Cleveland, USA; Pune, India & Mumbai, India Work Location: Mumbai, India Title MIS Retail E-Commerce (Quality Assurance i.e. Testing services) Period January 2011 – May 2012 Client Name A leading US Financial Services Group
  • 7. Position Project Manager Responsibilities ▪ Resource management & On-boarding, SPOC for offshore team ▪ Effort Estimation & Work allocation. ▪ Test plan/Schedule ▪ Managing Testing efforts and activities during during Test plan & Test execution ▪ Coordinate resources from a variety of functional areas ▪ Tracking & Governance for QA activities ▪ Tracking and Mitigating the Risks ▪ Defect reporting, Defect discussion, Causal Analysis ▪ Periodic Status reporting ▪ Leave Planning for Team ▪ Interacting with Client Management team - for resources, scope changes, schedule changes ▪ Interact with the TCS teams for TCS practice offerings ▪ Functional Testing ▪ Test Automation with QTP Maintenance & Execution of existing Regression Scripts (Web based & Mainframe) ▪ ODC Management Project The project deals with Online Retail Banking Products & Services offered by US Bank. It comprises of retail banking products such as DOT Micro sites, Web Sales Projections, University Payment Portal, Employee Access Portal, Online Banking and Virtual Wallet. The project aims at providing the Quality Assurance services such as Functional Testing & Automation for functional/regression packs. The project team consists of 8 team members. The project is executed from the following locations:- Onsite : Pittsburgh, USA Offshore: Pune, India & Mumbai, India Operating System Microsoft Windows XP Professional
  • 8. Languages HP Quick Test Professional Scripts Special Software HP Application Lifecycle management, Attachmate Extra Project Locations Pittsburgh, USA; Pune, India & Mumbai, India Work Location: Mumbai, India Title imPACT LOS-POS (Quality Assurance i.e. Testing services) Period November 2009 – December 2010 Client Name A leading US Financial Services Group Position QA Lead Responsibilities ● Resource management & On-boarding, SPOC for offshore team ● Effort Estimation & Work allocation. ● Study and Analysis of Business requirements ● Preparation of Test plan/Schedule ● Managing Testing efforts and activities during Test plan & execution ● Defect reporting, Defect discussion, Causal Analysis ● Tracking & Governance for QA activities ● Tracking and Mitigating the Risks ● Periodic Status reporting ● Leave Planning for Team ● Interacting with Client Management team - for resources, scope changes, schedule changes. ● Interact with the TCS teams for TCS practice offerings ● Functional Testing for the application changes and Document changes ● Test Automation with QTP Fetch Loan data for Business Sample Loan & stoLre in database Generate Test Loans with test data & scenarios as per Sample Loan ● Communication with Business Users, Vendors such as IBM, WKFS Financial Services for imPACT changes and releases
  • 9. Project The project involved Quality Assurance activities (both manual and automation) for the imPACT Loan origination system. imPACT is a web based LOS and it originates and processes the Mortgage Loans. Functional testing involved doing the verification of the Business documents and the data integrity between the Documents and the LOS. The second phase of the project involved doing Functional testing for the upgrades / releases for the LOS. It involved automation of the Testing efforts by automating the Loan generation process for the UAT testers. The Automation test suite was built to facilitate the UAT testers to generate the Test Loans and also for performing the Smoke testing on the LOS. The project team consists of 9 team members in the first phase and 2 team members in the second phase. The project is executed from the following locations:- Onsite : Miamisburg, Ohio Offshore: Pune, India & Mumbai, India Operating System Microsoft Windows XP Professional Languages HP Quick Test Professional Scripts Special Software HP ALM, The Mortgage Originator (TMO) – Loan Origination System, imPACT Loan Origination System Project Locations Miamisburg, Ohio; Pune, India & Mumbai, India Work Location: Mumbai, India (July 2010 – December 2010) Miamisburg, Ohio (November 2009 – July 2010) ____________________________________________________________________ Title Mortgage Application Services - Loan Origination System Support & Development for a leading US Mortgage Bank in Ohio, USA Period February 2006 – October 2009 Client Name A Leading US Financial Services Group Position Project Lead
  • 10. Responsibilities ● Requirements Study & System Analysis ● Development & System Testing ● Production Support ● Quality Code Performance Tuning ● Communication with Business Users, Business vendors ● Release coordinator for Production Implementation ● Production Implementation ● Offshore work delivery & coordination ● Offshore team management, Onsite Technical Lead ● Resolution of technical issues ● Training on LOS application Project The project involves the development and support of the Loan Origination System i.e. The Mortgage Originator (TMO) Application. This application has interface to several other applications. TMO application originates and processes the Mortgage Loans. Development work includes the addition of new functionalities and enhancement of the existing functionalities for the LOS application. Support work includes the maintenance and production support activities for the LOS application. The project team consists of 10 team members. The project was executed from the following locations:- Oniste : Miamisburg, Ohio Offshore: Pune, India & Mumbai, India Hardware IBM AS400 Operating System OS/400 Languages RPG, RPG/ILE, CL, CL/ILE, TMO Scripts Special Software The Mortgage Originator (TMO) – Loan Origination System, DB2 Project Locations Miamisburg, Ohio; Pune, India & Mumbai, India Work Location: Mumbai, India (June 2009 – October 2009) Pune, India (May 2009 – June 2009) Mumbai, India (January 2008 – April 2009) Pune, India (September 2007 – December 2007) Miamisburg, Ohio (February 2006 – August 2007)
  • 11. _____________________________________________________________________ September 03 to January 06 Tata InfoTech Ltd. (In February 06 TIL merged with TCSL) Title Mortgage Application Services - Loan Origination System Support & Development for a leading US Mortgage Bank in Ohio, USA Period January 2004 – January 2006 Client Name A Leading US Financial Services Group Position Team member Responsibilities ● Requirements Study & System Analysis ● Development & System Testing ● Production Support ● Quality Code Performance Tuning ● Resolution of technical issues ● Communication with Business Users, Business vendors ● Production Implementation ● Training on LOS application Project The project involves the development and support of the Loan Origination System i.e. The Mortgage Originator (TMO) Application. This application has interface to several other applications. TMO application originates and processes the Mortgage Loans. Development work includes the addition of new functionalities and enhancement of the existing functionalities for the LOS application. Support work includes the maintenance and production support activities for the LOS application. The project team consists of 10 team members. The project was executed from the following locations:- Onsite : Miamisburg, Ohio Hardware IBM AS400 Operating System OS/400 Languages RPG, RPG/ILE, CL, CL/ILE, TMO Scripts Special Software The Mortgage Originator (TMO) – Loan Origination System, DB2 Project Locations Miamisburg, Ohio Work Location: Miamisburg, Ohio
  • 12. Title imPACT Analysis of AS/400 programs – Loan Origination System for a leading US Mortgage Bank in Ohio, USA Period October 2003 - December 2003 Client Name A Leading US Financial Services Group The customer is a mortgage company in the United States. It specializes in originating residential mortgage loans through retail, wholesale as well as telemarketing channels. The customer has a Loan Origination System (LOS), which is a third party product, and is a core mortgage application running on the IBM AS/400 platform. Additionally, the customer has developed a number of applications, around the LOS which use/update the LOS database as well as in-house databases to address their corporate processing needs. Position Responsibilities Programmer Analyst ● Analysis of AS400 programs ● Documentation of Analysis results ● Peer review of team’s work ● Final Review of team’s work Project The customer has a requirement to replace its current Loan Origination System (LOS) package with another product, due to limitations of the package and because it will eventually be phased out. The objective of the project is to analyze the current back end systems and identify the usage of LOS data fields to allow the back end Corporate Processes (RPG and CL programs) to continue to run on the AS/400 platform, with minimal modifications. The project team consists of 15 members. Hardware IBM AS400 Operating System Windows NT, OS/400 Languages RPG, CL, CL/ILE, RPG/ILE Special Software MS – VSS for Source code control Work Location Mumbai, India
  • 13. Training Attended Year Title Location OrganizedBy Jun-15 Mobile ApplicationTestingBasics - E0 - iON (v:2.0) Mumbai TCSL May-15 Software Testing- BrainbenchAssessment - Intermediate(v:1) Mumbai TCSL May-15 SkillSoft- Agile ProgrammingandTesting - WBT (v:1.0) Mumbai TCSL May-15 Foundation - TestAutomationAssessment - E0 level (v:1.0) Mumbai TCSL May-15 Foundation - TestManagementAssessment - E0 level (v:1.0) Mumbai TCSL May-15 Enterprise ProcessWeb - WBT(v:2.0) Mumbai TCSL May-15 DecisionAnalysisandResolution(DAR) Techniques - WBT (v:1.0) Mumbai TCSL May-15 IntegratedQuality ManagementSystem(iQMS) Case Study For TeamMembers - ILT/Virtual ILT(v:1.0) Mumbai TCSL May-15 DEG-ECoE: EstimationConceptsTraining@TCS - WBT (v:1.0) Mumbai TCSL Apr-13 ProcessImprovement(PI) Techniques -
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