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Version 9.3 Table of Contents Getting Started... 3 Legend... 4 Search History... 6 GLBA/ DPPA Purposes... 6 Preferences...7 My Account Favorites Tips on the People Search Modules...12 The Advanced
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Version 9.3 Table of Contents Getting Started... 3 Legend... 4 Search History... 6 GLBA/ DPPA Purposes... 6 Preferences...7 My Account Favorites Tips on the People Search Modules...12 The Advanced Search Module...12 The Expert PLUS Search Module...17 The Expanded Expert Search Module...20 Tips on the Business Plus Search Modules...27 Tips on the Criminal Records Search Module...31 Tips on the Courts Search Modules Tips on the Assets Search Module Search Results User Contributions...47 Search Options Bar...48 Export and Report Functions Reports...51 Comprehensive Report...51 Locate/ Asset Report Business Report Printing & Exporting Reports Getting Started After completing the log in process, TLOxp will automatically open to the Main Menu. The Main Menu. All of the numerous search modules available will be displayed under the categories of People, Business Plus, Criminal Records, Courts, Assets, and California. The Advanced People search module following the Main Menu. 3 Getting Started The Licenses search module. To open a specific search, click on its respective link. Under each tab, you will again find the search modules available in that category. Some search modules will offer more than one search. For example, in the Licenses module you can search for Driver s Licenses, Professional Licenses, Pilot Licenses, and Voters Registrations. Make your selection by clicking on the appropriate button. Legend Clicking on the information button next to any entry field will open up a window with formatting tips on how to enter search criteria. The D icon is displayed next to the name of a deceased person. The View Map icon next to an address can be used to open a separate window with a map displaying the address location. Map All will show a map of all the address locations Click on the Social Media icon next to any address and the system will display any Social Media profile information found. When an individual has shared an address with another individual, the Shared Address icon shows you the degree of separation. Click on the Utility icon next to an address to display paid utilities associated to that address To build an Address Report on a specific address, click on the Address Report icon to the left of the address 4 Getting Started The People search module. 1. One Line Entry Switch between a one field for the Name or separate fields for the First, Middle, and Last Names. 2. Expand Search if Subject not Found During each search, if no subject is found, TLOxp will use enhanced search logic to help you find your subject. A more detailed explanation of this useful search function is on page Search Result Layout Select the preferred layout to display your results. 4. Reference ID For each search, you may enter your Reference ID (such as a file number or case number), which will be displayed on all the search results and exports until it is removed or the session has ended. To remove a Reference ID for future searches, clear the ID from the Reference ID field. 5. Results Per Page Select the number of results to be shown per page. The default can be set in your Preferences. 5 Getting Started The Main Menu. 1. Search History The Search History will show all of the searches performed during your current and past sessions. Click on Re-Run Search or Re-Run Report to repeat the earlier search or report Please note: Searches Re-Run with in a 24 hour window are free. 2. Permissible Use GLBA/ DPPA Purposes TLOxp contains data governed by the GLBA and DPPA laws (Gramm- Leach-Bliley Act and Drivers Privacy Protections Act Laws). If your account allows you to access GLBA/DPPA protected data, you must select the purpose of your use of TLOxp and agree to the Terms and Conditions. The GLBA/DPPA terms and conditions agreement screen. 6 Getting Started 3. Preferences You can set and change your User Preferences to meet your needs and favorite settings. The top portion of the Preferences screen will allow you to edit and set defaults for your account settings. A B C The bottom portion of this screen will allow you to edit the display of sensitive information for your active session only. D 3a. Default Search Results Layout Select the preferred default layout for search results. Choose between Classic, Locate and Basic. E F 3b. Expand Search if G Subject not Found H During each search, if no I results are found, TLOxp will give you the option to expand the search criteria. For example, if The My User Preferences module. no results are found for a search for John Thomas Smith, TLOxp will automatically expand the search to John T Smith, and if still no results are found, the search will include results for all subjects named John Smith. The enhanced search logic will also expand the geographic area. For example, if you search for your subject in a city or county and no results are found, the search will expand to include the state. You may bypass this step and allow the system to automatically expand the search by selecting the Expand Search if Subject not Found box. 7 Getting Started 3c. 3d. 3e. 3f. 3g. 3h. 3i. Number of Name Inputs The name field can appear as either separate fields or as one single field. Select the option to indicate your preference of the Number of Name Inputs. Comprehensive Report Defaults, Locate Report Defaults, Vehicle Sightings Report and Business Comprehensive Report Defaults and Address Report Defaults You can set the defaults used to customize your Comprehensive Report, Locate Report, Vehicle Sightings Report and Business Comprehensive Report. Click on the Modify link to select which items will be automatically checked when you run a report. Note: This only sets the default; items can be checked or unchecked when running a report. Print and Export Defaults You can also set the defaults used to Print and Export your reports and search results. Notifications when you login? Notifications when you logout? When you Login or Logout can be sent by SMS text message and/or . Show Astrological Signs? Select the checkbox to show Astrological Signs next to a birth date. Default Age Range You can select a default Age Range for the age helper in the Expert Plus or Expanded Expert searches. Search using a 0 10 year range from age entered on your subject. Default Results Per Page The default for results shown on each page can be set to 10, 25, 50, or 100 Results Per Page. 8 Getting Started K 3k. SSN Rights, DOB Rights, Drivers License Rights, and License Plate Rights For the current session only, you can choose to mask or show sensitive information by selecting the checkboxes. L 3l. Save, Reset, and Cancel Click the Save link to save all of your changes before exiting, click Reset to restore your saved preferences and click Cancel to exit the preferences section and return to your last screen. 9 Getting Started 4. My Account A B C D After clicking on the My Account tab, you will prompted to re-enter your password for security purposes. There are four components to the My Account section of TLOxp: Details, History, Security, and Change Password 4a. Details The Details screen will display information about the main account and each user s own account under the Account Details section and Personal Details section. It will display information such as Account Number, Name, Address, Phone Number, Fax Number, and Address. 4b. History Account history will contain all of the searches that you performed. You can filter specific searches by date range, key word, reference ID or number. Clicking Search will return a list of past searches filtered by those with your criteria. Clear will remove the search criteria and return a list of all the searches performed by this account. Export to CSV Your search history can be exported as a CSV file to be used in a spreadsheet, such as Microsoft Excel. 10 Getting Started 4c. Security Choose a Security and a Secret question that will be used to authenticate your identity when contacting Customer Support. Make sure to click Save once completed to save your changes, or Reset to clear and reselect another question, or Cancel to exit without any changes. 4d. Change Password You have the ability to change your password. Passwords must meet the following criteria: 8 Characters or more in Length 1 or more Letters (a-z of A-Z) 1 or more Numbers (0-9) 1 or more Special Characters $, etc.) NOTE: A space can be used as a special character 5. Favorites The Favorites section of TLOxp can be used to store and accumulate your subjects so that they are easily located and readily available for further research. Once you have found your subject, click on the Add to Favorites link in their record and they will be added to the favorites folder of your choice. 6. Sign Out Remember to sign out at the end of every session to prevent unauthorized use of your account. 11 Tips on the People Search Modules The Advanced Search Module The Advanced Search People Module Tips on the People Search Modules Date Range Seen at Address You can enter a prior-to or post-date, or a complete date range to search for your subject at a certain address. When entering a minimum, the system will return all individuals who were associated with that address on or after that date. A maximum shows individuals associated with that address on or before that date. Radius (from location) After entering a subject s name and an address, city, or zip, enter a distance in miles (up to 10) to search for subjects within that radius. Expand Search if Subject not Found During each search, TLOxp will use enhanced search logic to help you find your subject. For example, if no results are found for a search for John Thomas Smith, TLOxp will automatically expand the search to John T Smith, and if still no results are found, the search will include results for all subjects named John Smith. The enhanced search logic will also expand the geographic area from city or county to a state, then to the entire U.S. When this checkbox is selected, the results for the enhanced search will automatically be displayed with a disclaimer explaining the expanded criteria. When left unchecked a prompt will appear indicating how many results will be returned using the enhanced search logic, and allow you to run a new search. This can be set as a default in your preferences. 12 Tips on the People Search Modules Expanded Search Examples: We have modified your search from people name MICHAEL HILL located in WEST PALM BEACH, FLORIDA to people named MICHAEL HILL located within 25 miles of WEST PALM BEACH, FLORIDA We re sorry, there were no results found for people named MICHAEL HILL located in WEST PALM BEACH, FLORIDA. But we found 2 results for people named MICHAEL HILL located within 25 miles of WEST PALM BEACH, FLORIDA See these results Search Examples for the Advanced Search Module (All of the examples below contain data for training purposes only.) Enter the Social Security Number with or without dashes or If all you have is a partial SSN, enter the first five or the last four digits. You will need accompany partial SSN searches with a Full Name or at least Last Name to narrow down the search results. Wessex Cooper and 9024 or Wessex Cooper and Click One Line Entry to combine the Last Name, First Name and Middle name fields to search with incomplete information. 13 Tips on the People Search Modules When searching with a Name, you can enter it in many different ways: first name, last name first, or without a middle name or initial. Elizabeth Kiffen Kiffen, Elizabeth J Kiffen, Elizabeth Jane Check the Exact First box if you are sure a subject goes by a certain first name. Otherwise, your search result for Jan may include Jean, Janice, Jane, Janet, Jeannette, etc. Check the Last Names Sounds Like box if you are not sure about the spelling of the last name, or if you only know how the last names sounds like. By doing so, Better might return Bettor, Bitter, Beuter, Bader, Bator and more In most cases, you will get too many results searching with only a first and last name, especially if you are looking for a subject with a common name. Adding more search criteria such as location information (State, City, or Zip), Date of Birth, or even Approximate Age will help narrow it down. 14 Tips on the People Search Modules Search with First Name, Last Name, and State. If you are getting too many results, add a City or Zip Code. The system will auto-complete the city or county to ensure accurate spelling. Newrey Myles and or BOYNTON BEACH, FL or BOYNTON BEACH, FL Looking for all the residents at a certain address? Enter Street Address and City and State or ZIP to get their names and more Ashbury Way and BOYNTON BEACH, FL or BOYNTON BEACH, FL If you don t have information about the location of your subject, try a Date of Birth. Enter the DOB with or without the slashes. Newrey Myles and 5/16/1922 or If you don t have the full DOB, user either MMDD or YYYY Newrey Myles and 5/16 or Tips on the People Search Modules If you don t have information about the location of your subject, try a Date of Birth. Enter the DOB with or without the slashes. Stills Casey and Enter the Phone Number with or without dashes: or Enter the Phone Number with or without dashes: The result page will show you one or more individuals to whom the telephone number is currently assigned or who may have used it in the past. It also shows a list of possible other telephone numbers associated with the individual. Clicking on Show Carriers will display information about the carrier for each telephone number listed. Enter a full or partial Address in the DL, , Domain, or IP field: or The result page shows who is currently using this address or who used it in the past. You will also see a list of possible addresses this individual is associated with. If you click on the Social Media link under the addresses, you can select up to five addresses to check if any of the addresses was used to set up a profile on a Social Network. If results are found, profile information for each address will be displayed. Click on the information button on the Social Media Search to see a list of the social networks used as sources for profile information. If you wish to search for an individual by the domain name only, enter a complete domain name symbol in the DL, , Domain, or IP 16 Tips on the People Search Modules Search Examples for the Expert PLUS Search Module The Expert PLUS Search module. The power of one line! The Expert PLUS Search is a POWERFUL TOOL that offers the possibility to enter all of the information available to you into ONE SINGLE FIELD to find INDIVIDUALS, INTERRELATIONSHIPS, and MORE. The results will return results for individuals matching the search criteria, plus records of relatives and of those individuals. Expert Plus Search (All of the examples below contain data for training purposes only.) Corey-P-Durgan Corey-P-Durgan NY MA Link the First and Last Name with a hyphen. Include a Middle Name or Initial if known. Adding one or more States to the search will narrow the results to those subjects who live or have lived in ALL the states listed. It will also show all individuals who live or have lived in all of the states and are linked to the search subject either as a relative or as an associate. Durgan Hamburg NY Belen NM Entering a First Name and one or more Cities where the search subject lives and has lived (including state) will result in a list of subjects with that first name who currently reside and/or have resided in ALL the cities listed. The cities and counties, including the state, should be added in quotation marks to make sure the systems searches for the entire name, only part of it. Click on the Add City County to use the autocomplete option for adding cities and counties Durgan Entering a list of ZIP Codes will show you a list of all the subjects who live and/or have lived in ALL the ZIP codes listed. Add a Name to narrow down the results. 17 Tips on the People Search Modules 06/21/54 Wanita Chesterfield, NY Entering a Date of Birth, First Name and City will show all subjects who match those criteria. Wanita Barmore YO Entering a Name and Age Range will show all the subjects with that name who are in that age range. It will also include individuals with a different name, in that age range, who are associated to that name. Use the Age Helper to insert an age or age Range in the required format. Wanita-Barmore Brenden-Layden Entering the First and Last Name of two subjects will provide a list of all individuals who are related to or associated with both individuals, including the subjects themselves. The results are weighted and will start with the subjects themselves followed by the individuals with the closest associations. Wanita-Barmore Brenden Layden Entering the First and Last Name of one Subject with the First Names of two other subjects will provide a list of all individuals who are related to or associated with ALL these search subjects, including subjects themselves. The results are weighted and will star with the three search subjects followed by the individuals with the closest associations to ALL three subjects. 18 Tips on the People Search Modules Expert PLUS Formatting Tips : : 19 Tips on the People Search Modules Search Examples for the Expanded Expert Search Module The Expanded Expert Search module. Like the Expert Search PLUS, the Expanded Expert Search is a POWERFUL TOOL that offers the possibility to find your subjects and their relationships by entering their name, date of birth, age or age range, states or cities they ve lived in, street names, communities or buildings, approximate location, names of relatives or associates, almost anything. Expanded Expert Search (All of the examples below contain data for training purposes only.) Enter the First and Last Name with a hyphen and add one or more States to the search to narrow the results of those subjects who live or have lived in ALL the states. Summer-Konig MO NH 20 Tips on the People Search Modules Summer-Konig MO NH Entering a Full Name and one or more Cities where the search subject lives and has lived (including state) will result in a list of subjects with that name who currently reside and/or have resided in ALL the cities listed. The smaller the cities, the fewer results will be returned. Click on Add City County to us the autocomplete option for adding cities or counties. Summer FLAGLER BEACH FL PORTER COUNTY IN Entering a First Name, a City and a County will find anybody with that name, a past or current address in that city and a past or current address in that county. Konig Entering a series of ZIP Codes will show you a list of all the subjects who live and/or have lived in ALL the ZIP codes listed. Add a Name to narrow down the results. Summer-L-Konig 03/21/92 Entering a Full Name and Date of Birth will show all the subjects who match those criteria. Summer-L-Konig YO Entering a Name and Age Range will show all the subjects with that name who are in that age range. Use the Age Helper to insert an age or age range in the require format. 21 Tips on the People Search Modules 89-93YO EXCELSIOR CONDO ATLANTA, GA Enter the full or partial name of the Subdivision or Neighborhood, the City and State and, for example, and Age Range. Make sure to link parts of the name of the community and city and state by adding quotation marks. Samson-G-Quaker 15 BOCA RATON FL Enter a First and Last Name, a City, and a Radius and you will get the record of subjects who live or have lived within that radius from that city. Click on Add City to use the autocomplete option for adding cities or counties. Samson-G-Quaker Samson-G-Quaker Entering the subjects First and Last Name and an associate s First and Last Name will provide a list of all individuals with that name who are related to or connected to that associate. DAVID 89-93YO CAPE CANAVERAL FL Samson-George-Quaker Enter your subject s First Name, a City, and Three First Names of possible r
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